Tara Brinker, guest service and community relations manager at The Shawnee Inn and Golf Resort, believes in diversity — especially when ti comes to job responsibilities. “The job I hold requires me to wear many hats and I encounter many different kinds of people. More than just providing exceptional service, it is important to be able to react to and handle many difficult situations and keeping a smiling,” she says.
“The most rewarding part of my job is to see a familiar face that has been here before, knowing that myself and my staff had a part in their return to our resort,” she says.
“I have been in the hospitality industry for over 10 years, beginning at the very bottom. I have always believed that exceeding the expectations of your position while enjoying every day given to you is a way to succeed to the next level.,”she says.
The mentors in her life are most assuredly her parents. “They have always supported me with a great passion and drive for my career within the hospitality industry,” she says
For the past several years at Shawnee, her general manager, Rob Howell, has encouraged her to succeed by providing her with challenges and giving her many opportunities to further her career experience and knowledge.
She advises young professionals to put their time in, work hard and get as much experience as possible, take chances, and always make a good impression.
She is a 2009 graduate of the Leadership Pocono Program; in 2011 received the Spirit of Shawnee Award; in 2012 was a recipient of the Gold Pin: Pocono Brand Ambassador Award from the Pocono Mountains Visitors Bureau; and was one of four finalists in 2012 nominated for Lodging Member of the Year for Pennsylvania by Pennsylvania Restaurant and Lodging Association.