Since 1955, Diamond K Inc. has been a cornerstone in the Scranton community. Founder Lloyd Kirtland built a paper and cardboard recycling business from the ground up based on the cornerstones of integrity, efficiency, honesty, and hard work. Today Lloyd’s son, David, is at the helm and the company continues to prosper, recognized as one of the largest recyclers on the East Coast.
Scranton Chamber: What do you enjoy about being part of a family-owned business?
David Kirtland: It’s very personal to me. This is the only place I’ve ever worked! I started working here sorting paper and over the years worked at just about every job in the company. I grew up learning from my father and watching him mentor others to run the business with values that are still in place today. It is such a gratifying feeling to know that we can help other businesses while providing jobs within the community.
SC: What sets your business apart from others in your field?
DK: I am fortunate to be blessed with an extraordinary core team of loyal, dedicated professionals that average over 25 years of service with the company. Their understanding of the industry and work ethic are second to none. When our customers call, they know they’ll get prompt, personalized service from someone who understands their business and what they need. We have state-of-the-art equipment and facilities, efficient operations, a convenient location, a fleet of trailers and equipment available for customer use, competitive pricing, prompt service, and a commitment to always put our customer first.
SC: Why did you choose to call Scranton home for your business?
DK: I love the people and loyalty of the local business community. The local business camaraderie makes Scranton a great place to nurture a business. We’ve built long term relationships with many local businesses throughout the years. And, our facilities are conveniently located close to major highways, making it easy for our customers to make drop offs.
SC: What type of experience can potential customers expect when they conduct business with you?
DK: It’s very important that we offer a full complement of services to accommodate the needs of our customers. By understanding their priorities and what they need to operate efficiently and cost effectively, we can provide on-site equipment, containers, and trailers as well as pick up services. We pride ourselves on being on time and offer a range of services that businesses have grown to rely on as we work to earn their trust every day. And, we are recognized in the industry for offering very competitive pricing.
SC: How has the chamber been able to help your business?
DK: The chamber does a superb job identifying complementary companies and bringing them together to network and leverage the products and services each have to offer. The chamber has helped facilitate introductions to other companies that could be potential customers. They are always working to help members grow their business. Overall, they are a great resource for the community.
HOW TO GET IN THE SPOTLIGHT:
Each month, The Greater Scranton Chamber of Commerce, Community Bank and the Northeast Pennsylvania Business Journal present the Small Business Spotlight award to a Chamber
member who is making its mark in our community.
To nominate a small business for this award, visit www.scrantonchamber.com or call