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DGK Insurance

Factoryville, PA

Member since 2006

When it comes to insurance offerings for senior citizens, there is such a wide variety available that it could be confusing to the average consumer. Factoryville-based DGK Insurance, now celebrating its 100th year, offers Senior Solutions—a specialized program designed to help senior citizens and their families navigate the complicated world of health insurance. Senior Solutions specialist Stephanie Holdt describes the program in more detail in this month’s Small Business Spotlight.

What exactly is Senior Solutions?

Senior Solutions at DGK Insurance is committed to educating senior citizens to make informed decisions about Medicare and Social Security. Senior Solutions is licensed/appointed with many Medicare Supplement, Medicare Advantage and stand-alone prescription drug coverage plans to find the best products that fit the clients’ needs. We take the time to learn about our clients’ wants and needs in order to match them to the right product.

Why has DGK decided to provide Senior Solutions services to its clients?

DGK is currently celebrating its 100th year of business. We believe the reason we have withstood the test of time is because we are constantly evolving to serve our clients’ changing needs. Many of our clients were coming to us with questions as both Medicare and Social Security can be overwhelming. Mailboxes fill up with many solicitations of insurance during this time period. Senior citizens deserve to be educated about the choices that are available to them.

Why has there been an increase in senior product offerings in the insurance industry?

As more Baby Boomers reach Medicare age, many people are looking to sell products to senior citizens. We are here to educate you and offer unbiased help to find the right plan. We are committed to being available year-round to individuals approaching Medicare age who have questions or concerns. In addition, our clients can rest assured that we will always be available to them for any questions that they may have.

DGK is currently celebrating 100 years in business. Where do you see your business going in the future?

The agency started with a one-man show selling insurance while delivering produce. We aim to constantly innovate our business development to coincide with the changing times. The newly formed Senior Solutions division addresses our growing aging population and its need for an advocate in Medigap situations. We are keeping our eye on new trends, like our younger generation buying tiny homes or car shares. We will continue to stay educated about new trends so we can better address the needs of our community.

How has being a member of the Greater Scranton Chamber of Commerce helped your business?

As a business and a member of the community, it is important to know what is happening and the Chamber helps us do that. As a business, every employee is a consumer, and the Chamber gives us an idea of services that are available to us. It is a win-win relationship.